REVIEW · NEW YORK CITY
New York: Luggage Storage close to Times Square
Book on GetYourGuide →Operated by Stasher Luggage Storage · Bookable on GetYourGuide
Stashing bags near Times Square feels like magic. I love the no size restrictions and the friendly, helpful staff that makes drop-off painless. The main catch is you’ll still need to return within the operating hours and show your ID/booking confirmation to retrieve your bags.
This is a simple, practical service built for one problem New York loves to cause: you arrive early or you’re stuck with luggage while you explore. After booking, you get a separate email with the exact meeting point, and you drop off your bags at the same spot you pick them up.
It’s also priced in a way that stays predictable once you understand the rule: the booking counts work off the number of bags you want to store. For most people, that makes the $9 cost feel fair, not like a surprise fee.
In This Review
- Key Highlights You’ll Care About
- Why Times Square Luggage Storage Saves Your NYC Day
- Price and Value: What $9 Really Covers
- Drop-Off at 312 W 37th St: What the Check-In Feels Like
- The In-Between Time: What You Do After You Drop Off
- Pickup at the Same Spot: Simple Return, Same Address
- No Size Restrictions: Why This Matters in Real Life
- Security, Insurance, and 24/7 Support (The Stuff You Hope You Never Need)
- Booking Tip: Don’t Mix Up Bags and Adults
- A Practical One-Day Plan Using the Storage Stop
- Who This Works Best For
- FAQ
- FAQ
- Where do I drop off my luggage?
- What do I need to bring for drop-off?
- Do you have size restrictions for stored bags?
- How do I pick up my luggage?
- Can I store more bags than the number of people I’m traveling with?
- Is the luggage insured?
- Is there support if I have a problem?
- Is this location wheelchair accessible?
- Should You Book This Near Times Square?
Key Highlights You’ll Care About

- No size restrictions for stored luggage, so big bags are not automatically a problem
- Fully insured bags during storage, plus 24/7 customer support if you need help
- Near Times Square at 312 W 37th St, so your plans stay walkable in Midtown
- Easy check-in/check-out using your ID or your Stasher email confirmation with booking code
- Flexible drop-off and pick-up within operating hours during your storage day
Why Times Square Luggage Storage Saves Your NYC Day

New York is fun when you move fast. It’s less fun when you’re juggling heavy bags on crowded sidewalks, hauling them onto subways, or trying to keep them out of the way while you squeeze in a museum or a meal. That’s exactly where luggage storage earns its keep.
With this service close to Times Square, you can drop your bags and treat the afternoon like a normal sightseeing day. Instead of planning around when you can get luggage out of the way, you plan around what you actually want to see.
The best part is the “low drama” approach. You’re not signing up for a complicated tour schedule. You’re using a reliable storage stop to buy back your time and energy.
You can also read our reviews of more tours and experiences in New York City.
Price and Value: What $9 Really Covers

The price is $9 per person, and the booking is designed around a simple concept: Count of Bags = Count of Adults. That means the cost scales with the number of bags you want stored, not with how long you might need to search for a cab while dragging luggage behind you.
Here’s why that matters for value: many luggage solutions charge in ways that feel confusing, like they depend on bag size or unclear categories. This one explicitly says no size restrictions, so you’re not forced to “downsize” for the sake of the price. If you’re carrying more than one bag (or you’re traveling with gear), you can usually predict your total cost once you match the bag count correctly.
Also, every booking includes insurance and 24/7 customer support. You don’t have to treat this like a casual favor. You’re paying for storage that’s meant to be dependable.
Drop-Off at 312 W 37th St: What the Check-In Feels Like

Your storage day starts at 312 W 37th St. After you book, you’ll receive a separate email from the provider with the exact drop-off location (within about 5 minutes of booking, and it’s described as always the same or very close to the address). That detail is useful because Midtown can be maze-like, and you don’t want to guess where to go.
When you arrive, you check in during the provider’s opening hours. You’ll show either:
- your ID, or
- your Stasher email confirmation with the booking code
The staff greets you and stores the luggage for the day. This is where the human part matters. The strongly praised element here is clear: the staff is helpful and friendly, which can turn what could be an awkward process into something you get done quickly.
Practical tip: bring your ID and keep your booking email accessible. If your phone battery is low, take a screenshot of the booking code or plan to find the email fast.
The In-Between Time: What You Do After You Drop Off

Once your bags are checked in, you’re free. The experience includes free time in between the drop-off and pick-up, which is the whole point.
So instead of thinking in “bag time” (when you need to carry luggage), you think in “sightseeing time.” You can spend that window doing whatever fits your day near Times Square and Midtown: a show, a long walk, a museum stop, a meal without luggage clutter, or any plan that would be annoying with a heavy bag in tow.
The key advantage is psychological as much as practical. When your bags are safely put away, you can move with less stress. You can commit to plans without worrying where you’ll store luggage next.
Pickup at the Same Spot: Simple Return, Same Address

When you’re ready to leave, you return to the same location to pick up your bags. The experience ends back at the meeting point, which is 312 W 37th St.
You’ll present your ID or your Stasher email confirmation so the staff can retrieve your belongings quickly. The process is designed for speed because you’re in the flow of a day, not stuck waiting around.
One consideration to keep in mind: you must return within the operating hours. Since the exact schedule isn’t listed here, I recommend you decide your “last reasonable moment” for pickup based on your day’s plans, then aim to arrive a bit earlier rather than at the deadline.
No Size Restrictions: Why This Matters in Real Life

“No size restrictions” sounds like marketing until you think about how travel actually works.
In New York, you often end up with:
- a big suitcase you don’t want to drag around,
- a backpack plus another bag,
- or travel gear that doesn’t fit the neat categories some storage places prefer.
This service removes that friction. That means you’re more likely to store everything you brought without playing guessing games at the counter.
It’s also helpful if you’re changing plans mid-trip. Maybe you came in with a larger bag for a longer stay, or you’re traveling with items that are bulkier than your usual daypack. This setup is meant to handle that reality without asking you to “make it smaller.”
Security, Insurance, and 24/7 Support (The Stuff You Hope You Never Need)

You get fully insured luggage storage and 24/7 customer support included with every booking. That’s important because Midtown can be hectic, and the last thing you want is uncertainty.
Even if you don’t run into issues, the insurance and support are part of the value equation. They tell you the storage provider is operating as a real service, not an informal handoff.
If something goes wrong—like you can’t locate your email—there’s a clear path. The information provided explains what to do if you don’t have the confirmation in your inbox:
- you can contact support at [email protected], or
- chat with support through the provided support link
You shouldn’t have to stress about paperwork. But it’s smart to be ready.
Booking Tip: Don’t Mix Up Bags and Adults

The booking rule is explicit: Count of Bags = Count of Adults. That means if you want to store three bags, you select three adults in the booking flow.
This matters because many people assume “adults” means people present at drop-off, not storage quantity. If you choose the wrong count, you could end up with mismatched expectations at check-in.
If you’re traveling solo, this is straightforward. If you’re traveling with family or multiple bags, double-check the number you’re entering before you pay. It’s one quick check that prevents a day-of headache.
A Practical One-Day Plan Using the Storage Stop

Here’s a clean way to structure a day so you don’t waste time thinking about logistics.
Stop 1: Go to 312 W 37th St for drop-off
Use opening hours. Bring your ID or your Stasher booking confirmation with the booking code. Hand over your luggage to the friendly staff member, and you’re set for the day.
Stop 2: Your free time to explore
This is where you get your mobility back. You can plan your activities around convenience, not around the burden of carrying bags. Keep your day flexible, since your luggage won’t limit your choices.
Stop 3: Return to 312 W 37th St for pickup
Bring your ID or confirmation again. Retrieve your bags during operating hours, then head out to your next stop.
This simple loop is exactly why the experience fits well into a travel day. It doesn’t compete with your plans. It supports them.
Who This Works Best For
I’d point this service toward travelers who want Midtown access without luggage headaches.
It’s especially good if:
- you’re arriving before check-in or leaving after checkout,
- you want to see more than one area without dragging bags around,
- you have bulky luggage and want a place that states no size restrictions,
- you want included insurance and 24/7 support rather than hoping for the best.
If you’re the type who plans a tight sightseeing day and hates dead time, this kind of storage service can be the difference between a smooth schedule and a bunch of small annoyances.
FAQ
FAQ
Where do I drop off my luggage?
Your storage day begins at 312 W 37th St. After booking, you receive a separate email with the exact drop-off location, which is described as always the same or very close to the meeting point address.
What do I need to bring for drop-off?
Bring a passport or ID card. You’ll also need your Stasher email confirmation with the booking code, or you can ask them to look up the booking under your full name.
Do you have size restrictions for stored bags?
No. The service states it has no size restrictions.
How do I pick up my luggage?
Return to the same location during operating hours. Show your ID or your email confirmation, and the staff will return your belongings.
Can I store more bags than the number of people I’m traveling with?
Yes. The booking rule is Count of Bags = Count of Adults. For example, if you want to store 3 bags, select 3 adults.
Is the luggage insured?
Yes. Each bag is fully insured during storage.
Is there support if I have a problem?
Yes. 24/7 customer support is included in every booking. If you can’t find your confirmation email, support contact details are provided.
Is this location wheelchair accessible?
Yes. The activity is listed as wheelchair accessible.
Should You Book This Near Times Square?
If you’re traveling through Midtown and you don’t want to drag bags around, this is an easy yes. You get no size restrictions, insurance, and 24/7 support, all for a straightforward starting price of $9 per booked unit based on your bag count. The location by 312 W 37th St is also a big practical advantage for anyone planning to explore around Times Square.
I’d especially recommend booking if you value a quick drop-off with a friendly staff and you’re willing to plan pickup within operating hours.





















