Edge Observation 911 Memorial Museum or Statue of Liberty Cruise

REVIEW · NEW YORK CITY

Edge Observation 911 Memorial Museum or Statue of Liberty Cruise

  • 3.07 reviews
  • 5 to 7 hours (approx.)
  • From $89.99
Book on Viator →

Operated by WalksNYC, LLC · Bookable on Viator

Traveller rating 3.0 (7)Duration5 to 7 hours (approx.)Price from$89.99Operated byWalksNYC, LLCBook viaViator

Lower Manhattan can feel like a maze. This ticket package helps you see the 9/11 Memorial Museum and Edge NYC with less waiting, plus the option to cruise past the Statue of Liberty and Ellis Island.

What makes it interesting is the combo: you’re pairing a moving, educational stop with big sky views from a modern observation deck. I especially like the skip-the-line approach for the 9/11 Memorial Museum and the way Edge gives you a clear, high-up perspective over the area.

One thing to watch: this isn’t a guided tour. It’s a ticket bundle, so you’ll be in charge of timing and entry details, and one bad experience report mentioned missing codes and money trouble.

Key points

Edge Observation 911 Memorial Museum or Statue of Liberty Cruise - Key points

  • Skip-the-line ticketing saves time at the 9/11 Memorial Museum and Edge Observation Deck
  • Edge NYC views: you get a full 90 minutes to take in the skyline even when it’s busy
  • A specific museum add-on: the museum entry includes the new exhibit the Hunt for Bin Laden
  • Optional 60-minute cruise past the Statue of Liberty and Ellis Island for a bigger, more complete downtown day
  • Flexible timing: multiple time options throughout the day help you match your schedule
  • No tour guide included, so you should read entry instructions carefully and plan your arrival

Why this downtown ticket package works (and where it can fall short)

Edge Observation 911 Memorial Museum or Statue of Liberty Cruise - Why this downtown ticket package works (and where it can fall short)
If you only have a few hours in New York, downtown can be where plans go to get tangled. Lines, tight schedules, and last-minute “where do we go now?” moments can turn a good day into a stressful one.

This package is built to reduce that headache. The big win is that it combines timed entry elements for the 9/11 Memorial & Museum and the Edge Observation Deck, with the option to tack on the Statue of Liberty/Ellis Island cruise so your day isn’t just screens and stones.

The trade-off is simple: there’s no tour guide handling the flow. That’s fine if you like self-guided pacing and signage, but if you’d rather have someone walk you through context step-by-step, you may find the setup a little hands-off.

You can also read our reviews of more boat tours in New York City

Stop 1: The National 9/11 Memorial & Museum without the waiting game

Edge Observation 911 Memorial Museum or Statue of Liberty Cruise - Stop 1: The National 9/11 Memorial & Museum without the waiting game
Your first scheduled stop is the National 9/11 Memorial & Museum. The plan sets aside about 1 hour 30 minutes, and the package is meant to help you skip the line with admission included for the museum portion.

What I like most here is the emphasis on clarity. One review called out informative displays explaining how and why the building was constructed, and that kind of practical background helps you understand what you’re looking at rather than just scanning panels.

The museum entry also includes the new exhibit the Hunt for Bin Laden. If you’re the type who wants a modern, story-driven entry point—something that helps connect events to broader implications—this can add structure to your visit.

A good note from the reviews: people described the experience as very moving and informative, and also said it’s meaningful education for younger generations. If you’re visiting with family or friends who need a thoughtful “this mattered” lesson, this first stop can do that job better than many quick sightseeing stops.

The only real consideration: plan for the emotional weight. Even with a smooth entry, this is not a casual attraction. Give yourself a little breathing room in your schedule so you’re not rushing through the museum because you feel pressure to “catch the next view.”

Stop 2: Edge NYC Observation Deck for skyline time you can actually enjoy

After the museum, you head to Edge NYC—the observation deck—with another about 1 hour 30 minutes on the clock.

This is where the day changes gears. Reviews highlight that the view from the top is stunning, and one person noted that even though it was busy, there was still enough space to enjoy the scene and take it in. That matters, because observation decks can be crowded in a way that makes photos feel like chores.

I also appreciate that the package targets skip-the-line entry for Edge. Less waiting means you arrive at the best moment with more energy, and you can spend more time simply looking. If you like photography, you’ll likely get more real minutes to compose and re-check angles instead of standing in a queue.

A practical tip: if the weather is changeable, keep your expectations flexible. You’re still getting time to look out, but cloud cover can change what you see. Your schedule will matter more than you think because you only have a set chunk of time.

Optional add-on: The Statue of Liberty and Ellis Island 60-minute cruise

Edge Observation 911 Memorial Museum or Statue of Liberty Cruise - Optional add-on: The Statue of Liberty and Ellis Island 60-minute cruise
If you choose the cruise option, you add a 60-minute boat ride that goes past the Statue of Liberty and Ellis Island.

This is a smart add-on if your day feels too “on land.” The reviews you provided focused mostly on the museum and Edge, but the cruise is part of the core package concept: you’re getting two land-based attractions, plus a water-level viewpoint that changes the way you experience the area.

A cruise also helps pacing. One reason people enjoy a multi-stop day is because it breaks up walking and museum time. A 60-minute segment can give your legs a reset while still feeling like you did something major.

Just be aware of weather and timing realities. The cruise adds time to a schedule that’s already about 5 to 7 hours total, depending on options and the day’s timing. If you have dinner plans or a show later, build in extra cushion.

Timing, duration, and planning your 5–7 hour day

Edge Observation 911 Memorial Museum or Statue of Liberty Cruise - Timing, duration, and planning your 5–7 hour day
The overall experience runs about 5 to 7 hours. The museum and Edge are each scheduled for roughly 1 hour 30 minutes, and the cruise adds time if you selected it.

This matters because you’re not just buying access. You’re building a structured route through Lower Manhattan. Even with skip-the-line tickets, the day can still feel like a sprint if you schedule something right after the last slot.

One detail I find helpful: the tour is offered with several time options throughout the day. That’s a big deal because you can pick a starting point that matches your energy—morning for steady momentum, or later if you want to pair it with other parts of the city on your own.

Also, the service is described as near public transportation. That’s practical. You’ll probably find it easier to adjust if you need to reach another stop on your own after the tour ends.

You can also read our reviews of more museum experiences in New York City

Price and value: what $89.99 buys you in real time

Edge Observation 911 Memorial Museum or Statue of Liberty Cruise - Price and value: what $89.99 buys you in real time
At $89.99 per person, this isn’t a “budget ticket,” but it can be good value because you’re bundling major entry experiences. The package includes:

  • Edge NYC Observation Deck access
  • 9/11 Memorial & Museum skip-the-line tickets (if that option is chosen)
  • Statue of Liberty and Ellis Island 60-minute cruise (if that option is chosen)

The key value isn’t just that it includes attractions. It’s the time element. Skip-the-line is the kind of perk that pays off most when you’re busy, tired, or trying to fit a lot into a single day.

The reviews you shared back up the value in a very practical way. One person said everything went smoothly from arrival, and that getting in quickly avoided problems. Another review mentioned good organization and called it a strong educational experience.

Where value can drop is when expectations don’t match what you’re buying. This is a ticket package without a tour guide. If you were expecting a person to lead you, narrate key moments, and keep you on track, this format might not feel worth the cost.

Logistics that can make or break your day (ticket flow matters)

Edge Observation 911 Memorial Museum or Statue of Liberty Cruise - Logistics that can make or break your day (ticket flow matters)
The best days with ticket bundles share the same trait: they start clean. One review described a smooth process right from arrival with quick entry and no issues.

At the same time, there are clear warnings from another review about ticket code timing and pickup professionalism. One person said they didn’t receive a QR code and lost their reservation slot, leading to lost money elsewhere. Another comment criticized the ticket pickup point and asked for a location that better serves ticket holders.

So here’s my practical advice: treat your entry materials as part of your travel plan, not an afterthought. Before you go, confirm what you’ll need for entry and make sure your phone battery and connectivity are ready. Arrive early enough that you have time to sort it out if anything is missing.

You’re dealing with two high-profile, high-traffic sites. That means the buffer you build is more valuable than the extra ten minutes you try to “save” by arriving right on time.

Who should book this, and who might want a different approach

Edge Observation 911 Memorial Museum or Statue of Liberty Cruise - Who should book this, and who might want a different approach
This package fits best if you want a structured Lower Manhattan day without hiring someone to lead you.

Book it if:

  • You want skip-the-line access at the 9/11 Memorial Museum and Edge NYC
  • You like self-guided visiting with signage and exhibits doing the heavy lifting
  • You want the option to add a Statue of Liberty/Ellis Island cruise for variety
  • You prefer flexible timing with multiple day slots

You might rethink it if:

  • You want a live guide to provide context and pacing throughout
  • You’re the kind of visitor who really needs assistance to manage ticketing steps
  • Your schedule is extremely tight and you can’t afford a delay at either major site

Also, the experience is described as allowing service animals and as most people can participate. That’s helpful if you need that kind of reassurance.

Should you book this Edge + 9/11 + Liberty/Ellis package?

I’d book it if your goal is to see two heavyweight downtown stops plus an optional cruise, and you value time savings. The smooth-entry praise and the focus on skip-the-line make it a strong pick for a “do it right in one day” itinerary.

If you book, do one thing that makes a huge difference: double-check the entry instructions you’ll receive at booking time, and don’t show up without being ready to handle the ticket step quickly. This is a ticket-driven experience, not a guide-driven one.

If you’re comfortable navigating on your own and want maximum sightseeing per hour, this is a solid choice for Lower Manhattan.

FAQ

What does this experience include?

It includes access to the NY Edge Observation Deck, and it can also include a 9/11 Memorial Museum skip-the-line ticket and a 60-minute Statue of Liberty and Ellis Island cruise, depending on the option you choose.

Do I get a tour guide with this?

No. This is described as a ticket package, not a tour with a guide.

How long does the experience take?

It runs about 5 to 7 hours total. The scheduled time for the 9/11 Memorial Museum is about 1 hour 30 minutes, and Edge NYC is also about 1 hour 30 minutes, with cruise time added if selected.

Can I choose different start times?

Yes. The experience offers several time options throughout the day.

Is the 9/11 Memorial Museum skip-the-line ticket included?

It’s included if you select the option for the 9/11 Memorial Museum skip-the-line tickets.

Is the Statue of Liberty and Ellis Island cruise included?

It’s included if you select the cruise option. The cruise is listed as 60 minutes.

Can I cancel if my plans change?

Yes. You can cancel for a full refund if you cancel up to 24 hours before the experience’s start time.

Not for you? Here's more nearby things to do in New York City we have reviewed

Scroll to Top

Explore New York City

Every landmark, neighborhood and way to see the five boroughs.