New York: Madame Tussauds and Big Bus Hop-on Hop-off Tour

REVIEW · NEW YORK CITY

New York: Madame Tussauds and Big Bus Hop-on Hop-off Tour

  • 4.25 reviews
  • 1 day
  • From $99
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Operated by Big Bus Tours - New York · Bookable on GetYourGuide

Traveller rating 4.2 (5)Duration1 dayPrice from$99Operated byBig Bus Tours - New YorkBook viaGetYourGuide

Pop stars and movie heroes share the same room. I love Madame Tussauds for its close-up photo moments with major names, and I love the open-top Big Bus for covering a lot of New York without plotting every turn. The only catch is the schedule is packed into one day, so you’ll want to move with purpose to enjoy both parts.

You also get skip the ticket line and a Big Bus app with real-time bus tracking, which helps when you’re hopping between stops. Still, the Downtown Loop portion is a specific circuit, so you’ll get the most value by planning which neighborhoods and landmarks you care about most.

Key Highlights That Make This Combo Worth It

New York: Madame Tussauds and Big Bus Hop-on Hop-off Tour - Key Highlights That Make This Combo Worth It

  • Madame Tussauds in Times Square: 85,000 square feet across 5 floors of lifelike celebrity figures
  • Marvel Superheroes 4D Experience included: a separate attraction inside the museum visit
  • Unlimited hop-on hop-off for 24 hours: great for pacing yourself instead of rushing
  • Downtown Loop details: a 90-minute route with 13 stops, arriving every 10–15 minutes
  • Real-time planning tools: Big Bus app + digital commentary in multiple languages
  • A-list photo ops: from Lady Gaga and Whitney Houston to Audrey Hepburn and Lionel Messi

Madame Tussauds in Times Square: Star Figures on 5 Floors

New York: Madame Tussauds and Big Bus Hop-on Hop-off Tour - Madame Tussauds in Times Square: Star Figures on 5 Floors
Madame Tussauds is built for the kind of sightseeing where you don’t just look, you pose. It’s right in Times Square, and the museum spreads across 85,000 square feet with more than 5 floors of scenes and celebrity wax characters. This isn’t one of those quick “walk through and out” places. You can spend real time here, especially if you like photos and theatrical sets.

The lineup is broad. You’ll find music icons like Lady Gaga and Whitney Houston, plus movie and style legends like Audrey Hepburn. Sports fans get a moment too with a figure like Lionel Messi. There are also pop-culture fixtures like the Kardashians, and it’s clearly designed to catch your eye fast while you’re moving room to room.

What I like most is how the museum turns famous people into staging for interaction. You’re not only standing near faces; you’re stepping into scenes—places where you can take a “this is my moment” photo without needing a perfect angle or a guide to explain anything. The museum also includes skip the ticket line, which matters in Times Square, where time tends to evaporate.

Practical note: this combo is a bundle, and vouchers must be redeemed with Big Bus staff before visiting Madame Tussauds. Plan for that so your museum time doesn’t get squeezed.

You can also read our reviews of more tours and experiences in New York City.

Marvel Superheroes 4D and the Set Pieces You Can Step Into

New York: Madame Tussauds and Big Bus Hop-on Hop-off Tour - Marvel Superheroes 4D and the Set Pieces You Can Step Into
One of the smart parts of this package is that it doesn’t stop at wax figures. Inside Madame Tussauds, you also get the Marvel Superheroes 4D Experience. That’s a separate attraction, and it adds a different feel to the day—less “look at the figure” and more “watch and feel it.”

Beyond Marvel, the museum includes more themed set pieces that help the experience move quickly. You can meet scenes inspired by the Marvel Universe, take a moment in an Oval Office setting, and even sit in the style of the Tonight Show experience next to Jimmy Fallon. If you’re a fan of fashion TV moments, you can even walk a New York Fashion Week catwalk-style setup.

This matters because it changes the pacing. If you go in expecting only wax statues, you’ll be surprised by how much of the experience is designed like a sequence of moments. The museum feels built for families, couples, and solo visitors who want entertainment that’s easy to understand even if you don’t know every person or franchise.

Tip for your sanity: if you care about photos, do the “big name” figures first, then enjoy the sets and 4D after. That way, the pieces you most want won’t be buried under a longer-than-expected photo stop.

How I’d Structure One Day So It Doesn’t Feel Like a Sprint

New York: Madame Tussauds and Big Bus Hop-on Hop-off Tour - How I’d Structure One Day So It Doesn’t Feel Like a Sprint
This is marketed as a 1-day combo, so your biggest challenge is not the sights—it’s timing. The best strategy is to start with the fixed location that needs the most focused time: Madame Tussauds.

Because it’s in Times Square, you have two advantages. First, you’ll likely be able to reach the museum with public transit or on foot from many Midtown hotels. Second, once you’re done, you can roll right into the bus part without needing extra coordination.

If you’re activating your Big Bus ticket through the app, you’ll do it either on your phone using your booking reference (then activate and show it to the driver) or you’ll redeem your voucher at the meeting point with staff before heading to the museum. The meeting point is 7th Ave & W 48th St (outside M&Ms World), and you can also activate with staff at stops along the route.

So here’s a simple order that tends to work:

1) Madame Tussauds first (especially if you want photos before crowds build).

2) Fit the Marvel 4D into your museum time while you’re already there.

3) Switch to the Big Bus when you want views and breaks.

You also get an audio guide included at the museum in English, Spanish, French, German, Portuguese, and Italian. If you prefer to keep moving without reading walls of text, audio helps a lot.

Big Bus Hop-on Hop-Off Downtown Loop: SoHo to Chinatown in 90 Minutes

New York: Madame Tussauds and Big Bus Hop-on Hop-off Tour - Big Bus Hop-on Hop-Off Downtown Loop: SoHo to Chinatown in 90 Minutes
The Big Bus portion is where you turn the day from “indoor attraction” into “New York sightseeing.” You get an open-top double decker bus, and it’s built for a hop-on hop-off style. That means you can ride, get off, explore, and re-board later without buying separate tickets.

For this package, the core bus experience is the Downtown Loop, described as a 90-minute circuit with 13 unique stops. The neighborhoods listed for that loop are SoHo, Little Italy, Chinatown, Battery Park, and the Financial District. You’ll also benefit from frequent service: buses arrive every 10–15 minutes, which makes the hop-off style actually practical.

Why this works well: Midtown attractions can be concentrated, but once you go downtown you’ll want options. This loop gives you a structured way to see a lot of neighborhoods without repeatedly coordinating rides or walking long distances in the wrong direction.

Another plus is the commentary. You get digital commentary in multiple languages, and the Big Bus app includes route information and real-time bus tracking. If you’re the kind of person who hates standing at a stop guessing when the bus arrives, that tracking is the difference between a pleasant day and an annoyed day.

One consideration: the Downtown Loop is focused. If you get off and spend too long inside a stop area, you’ll need to catch the next bus and adjust. The good news is the buses are frequent.

Iconic NYC Stops: From Empire State Energy to Wall Street Photos

The package highlights the Big Bus sightseeing as a way to reach major landmarks. While the Downtown Loop is the stated circuit, the overall Big Bus experience in this bundle is described with stops and landmark access such as Empire State Building, Times Square, Brooklyn Bridge, Statue of Liberty, and One World Trade Center. It also includes 9/11 Memorial access and classic lower Manhattan photo moments like Wall Street and the Charging Bull.

This is a strong set of “first-time in NYC” targets. If you’ve only got one day and you don’t want to plan separate half-day trips, the bus gives you a way to check boxes while still keeping some freedom.

Here’s the practical takeaway for each type of stop:

  • Times Square and Midtown anchors: Great for orientation. Even if you don’t linger, seeing the skyline from the bus helps you understand where things sit in relation to each other.
  • Brooklyn Bridge views: You’ll get the “instant postcard” experience from the open-top bus. If you want closer photos, you can hop off and walk a bit, but don’t overcommit if it’s already late in your day.
  • Statue of Liberty / One World Trade Center area: These are the kind of landmarks where you want at least one clean photo and time to look around. The bus makes the approach easy.
  • 9/11 Memorial and Wall Street: Plan for a more respectful pace at the memorial area. You don’t need to turn it into a speed run. Getting off and spending a little quiet time is the point.

Also, a reality check: a hop-on hop-off bus is excellent for seeing a lot, but it won’t replace long walks or in-depth museum time. Treat it as your moving base, not your only activity.

Using the Big Bus App: Real-Time Tracking That Saves Time

New York: Madame Tussauds and Big Bus Hop-on Hop-off Tour - Using the Big Bus App: Real-Time Tracking That Saves Time
One of the smartest inclusions here is technology that reduces uncertainty. You get access to the Big Bus app for city information and live bus tracking, plus digital commentary.

Your ticket activation can go one of two ways:

  • App method: Download the Big Bus app, tap Add Booking, enter your booking reference, then activate your ticket on the day of travel. Show the activated ticket to the driver at any stop along the route.
  • Voucher method: Redeem your voucher and activate with Big Bus staff at 7th Ave & W 48th St (outside M&Ms World), or with a driver at any stop along the route.

Why this matters: in New York, stops can blend together visually. Live tracking helps you pick the right time to wait, and it helps you avoid the classic mistake of standing there for a bus that already passed.

The audio and commentary also have language support. The bus includes digital commentary in multiple languages, and the museum’s included audio guide lists English, Spanish, French, German, Portuguese, and Italian. If you prefer to switch languages on the fly, digital helps.

Driver language is English, which is useful if you need quick help finding a stop.

Price and Value: What $99 Buys (and How the 10% Bundle Helps)

New York: Madame Tussauds and Big Bus Hop-on Hop-off Tour - Price and Value: What $99 Buys (and How the 10% Bundle Helps)
At $99 per person for one day, this combo is basically buying two things you’d otherwise split up: a major indoor attraction in Times Square plus a hop-on hop-off bus experience.

What’s included, in plain terms:

  • Madame Tussauds General Admission
  • Marvel Superheroes 4D Experience
  • 24-hour Big Bus hop-on hop-off ticket for the Downtown Loop
  • Open-top double decker bus
  • Digital commentary in multiple languages
  • Big Bus app for route info and real-time tracking

Then there’s the bundle benefit: you get 10% off retail when you buy these activities together. That’s not a small detail. It’s the kind of savings that can offset part of the cost of any additional transit you might do during the day.

If you’re doing just Madame Tussauds, you’re still paying for an experience that can easily take a few hours, especially with photos. If you’re doing just the bus, you’re missing the indoor, rain-friendly entertainment and set-piece fun. This package tries to give you a full day with less decision fatigue.

Also: there’s flexibility. The deal includes reserve now & pay later, and free cancellation up to 24 hours in advance is listed. If your plans might shift, it’s nice to have that cushion.

Who This Combo Fits Best (and Who Might Want Something Else)

New York: Madame Tussauds and Big Bus Hop-on Hop-off Tour - Who This Combo Fits Best (and Who Might Want Something Else)
This works especially well if you want:

  • A one-day plan that hits big NYC landmarks
  • Pop culture and celebrity photo moments, not just “look but don’t touch”
  • A simple way to travel between areas without lots of ride-hailing

I also like it for people who appreciate saving effort. One of the practical advantages of pairing the museum with a hop-on bus is you don’t need to stitch together multiple separate plans. You get a ready-made way to move around.

It may be less ideal if you hate crowds or you need long, slow breaks between stops. This schedule is not built for lingering in every neighborhood. It’s built for getting value per hour.

Mobility-wise, it’s listed as wheelchair accessible, which is a big deal for planning. The open-top bus is an attraction style choice, but accessibility info is included, so you can confirm the details you need when you arrive.

Quick Practical Tips Before You Go

A few small things make the day smoother:

  • If photos matter to you, start with the biggest celebrity figures early in your museum visit.
  • Keep the museum and the bus separate in your mind: finish what you want at Madame Tussauds, then switch to sightseeing mode.
  • Use the Big Bus app so you’re not guessing at stop timing.
  • The Downtown Loop is a loop with a schedule rhythm (90 minutes, 13 stops, frequent arrivals). Treat it like a route, not random sightseeing.
  • Wear comfortable shoes. Between walking in Times Square, moving through museum floors, and hopping on and off, your feet will do most of the work.

Also, remember the bus is part of your 24-hour ticket. Once activated, you can use it through the day as you like.

Should You Book This Madame Tussauds + Big Bus Day?

If you want one practical day that mixes indoor pop culture fun with big outdoor NYC landmarks, this is a strong booking. The Madame Tussauds side gives you the “A-list posing” experience in a fixed, convenient location, and the Big Bus Downtown Loop gives you breathing room to explore neighborhoods like SoHo, Little Italy, and Chinatown without constantly calling a car.

At $99, the main reason to buy is the bundle logic: you get a major attraction plus a structured bus sightseeing pass, and you’re also getting 10% off retail for buying them together. The overall satisfaction score sits around 4.2/5, which lines up with the idea that this combo delivers what it promises: a lot to see without overly complicated planning.

If you only care about one part—either wax figures or bus sightseeing—then you may want to price-check the other option. But if you want a full, varied day in New York that keeps decisions simple, this combo is worth your time.

FAQ

How long is this tour experience?

The experience is listed as 1 day. The Big Bus ticket is valid 1 day from first activation.

Is hotel pickup or drop-off included?

No. Hotel pickup and drop-off are not included.

What’s included with Madame Tussauds?

You get Madame Tussauds General Admission plus the Marvel Superheroes 4D Experience.

What’s included with the Big Bus ticket?

You get a 24-hour Big Bus Hop-on Hop-off ticket for the Downtown Loop, with access to an open-top double decker bus and digital commentary.

How often do buses arrive on the Downtown Loop?

Buses arrive every 10–15 minutes.

Where can I activate my Big Bus ticket?

You can activate via the Big Bus app using your booking reference, or redeem/activate at 7th Ave & W 48th St (outside M&Ms World), or activate with a driver at any stop along the route.

Do I need to redeem vouchers before going to Madame Tussauds?

Yes. Vouchers must be redeemed with Big Bus staff prior to visiting Madame Tussauds.

Is there audio in different languages?

Yes. The audio guide is listed in English, Spanish, French, German, Portuguese, and Italian, and the bus also includes digital commentary in multiple languages.

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